Support Desk

FAQ 74

• How does the new soft token loading codes work?
• During the download of the seed file to a mobile phone, how secure is the link or loading code?
• If the user loses the smart phone, or their notebook (where the backup of the smart phone is located), could the seed file be compromised?
• Does Mi-Token have a list of products/devices that has already been integrated successfully with Mi-Token?
• Comparison Mi-Token vs Vasco vs SafeNet vs RSA vs Entrust

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RADIUS Knowledge Base 16

• Deniable soft-token encryption
• Loading Method for soft tokens
• Cisco ASA Configuration Guide
• Troubleshooting RADIUS plugin failure
• User Authentication Troubleshooting

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Reporting Knowledge Base 7

• Heartbeat events are not recorded in windows event log "Application and Services Logs - Mi-Token (Heartbeats)"
• OdbcException: ERROR [HY000] [Microsoft][SQL Server Native Client 10.0]Connection is busy with results for another command
• Reporting component - Parse Error with "this implementation is not part of the windows platform FIPS validated cryptographic algorithms"
• Unable to download reports - Connection is busy with results for another command
• The trust relationship between this workstation and the primary domain failed

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Self-Provisioning Knowledge Base 2

• Error Mobilemitoken website : No connection could be made because the target machine actively refused it
• Server error in / Application - Provisioning Website is not working

Integration Knowledge Base 1

• TMG Sample Configuration Guide

Troubleshooting 4

• FetchResponse when assigning new soft-token
• Troubleshooting: What should I check if user authentication is failing?
• Troubleshooting: What should I check if the Mi-Token RADIUS plugin doesn't seem to be working?
• Troubleshooting: What should I check if user authentication events are not showing up in Mi-Token Reporting?

Manuals 1

• Mi-Token API

AUDIT 1

• How can I know what user deleted a token and when?

Credential Provider 3

• How to do an unattended Credential Provider installation
• How to enable the debug logs
• Mi-Token Credential Provider Auto Configuration Tool

Soft-token 3

• Mi-Token Authenticator for Android
• Configure a Mi-Token soft-token on Android devices
• Configure a Mi-Token soft-token on IOS devices

Guides 1

• Upgrade the operating system of a Mi-Token server