When navigating to the reporting portal, an error message is shown immediately:
"...The trust relationship between this workstation and the primary domain failed..."
The web portal cannot communicate with the server where the Mi-Token RADIUS Plugin is installed.
The reporting portal and the RADIUS Plugin may be installed in separate servers. The Reporting portal has no access to the RADIUS server.
- Verify that the RADIUS server is up and running.
- Verify that the RADIUS server AD/LDS instance network port has not changed or is not blocked. The default port is 5000.
- Verify that the Reporting portal and the RADIUS server can communicate (firewall rules, IP addresses, network configuration).