Troubleshooting
How to solve common problems
Self-provisioning portal bad return: FetchResponse when assigning new soft-token The following article describes situations where the users of the Mi-Token...
Tue, 17 Nov, 2020 at 8:43 AM
If users are having trouble authenticating with Mi-Token, here are some things to check: Check the Windows Event logs, especially the Mi-Token (Auth...
Thu, 18 Apr, 2024 at 5:35 AM
If you suspect the Mi-Token RADIUS plugin is not working properly, here are some troubleshooting steps: Verify that the RADIUS client IP address and...
Thu, 18 Apr, 2024 at 5:37 AM
If you've configured Mi-Token Reporting but are not seeing authentication events show up in the reports, here are some things to check: Restart the...
Thu, 18 Apr, 2024 at 5:41 AM